Privacy Policy

Introduction

Keystone Document Discovery (“we,” “our,” “us”) is committed to protecting the privacy of our clients and the individuals whose information we process. This Privacy Policy outlines the types of information we collect, how we use, share, and protect that information, and your rights regarding your personal data.

1. Information We Collect

We collect various types of information to provide our services efficiently and effectively. This may include:

• Personal Information: Such as names, contact details, and other identifying information necessary to carry out the copying and scanning of trial exhibit binders.
• Case-Related Information: Including documents, exhibits, and other materials necessary for legal proceedings.
• Technical Information: Such as IP addresses, browser types, and other information collected through cookies and similar technologies when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To accurately copy and scan trial exhibit binders and related documents.
• Communication: To contact you regarding your order, respond to inquiries, and provide customer support.
• Legal Compliance: To comply with legal obligations, court orders, and to protect our rights and the rights of others.
• Improvement of Services: To analyze and improve our services and the user experience on our website.

3. Sharing of Information

We do not share your information and data with third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as IT and security companies, under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information during transmission and storage.
• Access Controls: Only authorized personnel have access to your data, and they are required to adhere to strict confidentiality obligations.
• Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. However, any job data will be securely deleted 30 days after the job is delivered unless requested by the customer.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Objection: You may object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.